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    BusinessBanking & financeBNPL
    Humm’s Abercrombie warns on rising bad debts for former BNPL darlings
    Clancy Yeates
    By Clancy Yeates
    June 1, 2022 — 8.30am
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    The former chairman of consumer lender Humm, Andrew Abercrombie, has warned loan losses in the struggling buy now, pay later sector will worsen, after operators failed to properly assess people borrowing small amounts.

    Abercrombie, a 20 per cent shareholder in Humm who is campaigning against its plan to sell its consumer finance business, on Tuesday argued the “fundamental flaw” for many BNPL operators was the way they had assessed customers borrowing a few hundred dollars.

    Andrew Abercrombie, a major Humm shareholder.
    Andrew Abercrombie, a major Humm shareholder.CREDIT:CRAIG SILLITOE

    Humm was previously known as Flexigroup, which has provided instalment loans to customers for more than a decade. Unlike most BNPL firms such as former market darlings Zip and Afterpay (now owned by US fintech Block), Humm is profitable.

    The more recent wave of BNPL firms provide instalment loans that are repaid without interest over a short period, whereas Humm has traditionally financed larger consumer expenses, repaid over a longer amount of time.

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    Abercrombie said that until a couple of years ago Humm would not do a BNPL under $500 because it believed it would attract risky borrowers, and the industry’s move into the lower-value transactions had given rise to its bad debt problems.

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    “Nothing can change the fundamental flaw with this ultra-small ticket buy now, pay later,” he said.

    “You’ve got to do these things super quickly, and super accurately,” Abercrombie said. “And that is where - everyone has done it super quickly, but no one has done it super accurately, and that is what is killing every single one of these guys, is losses.”

    When asked if the losses in BNPL would get worse as the economic cycle turned and interest rates rose, Abercrombie replied: “No question. Interest rates affect everybody including us, but we know we have a profitable model because over the 15 years we’ve been in the game we’ve had interest rates well in excess of 10 per cent.”

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    Abercrombie made the comments as part of his attack on the board’s plan to sell Humm’s consumer finance arm to Latitude for about $300 million, given the board has highlighted the challenges in BNPL as one of its reasons for the deal. Abercrombie said this overlooked Humm’s past success in BNPL. All other directors are in favour of the deal, which will go to a shareholder vote in June.

    Humm chairman Christine Christian said: “Andrew may have founded Flexigroup, but that does not give him the right to unilaterally dictate the company’s future at the expense of other shareholders.”

    Commonwealth Bank chief executive Matt Comyn also predicted things would get more challenging for BNPL firms on Tuesday, telling the Australian Financial Review Banking Summit that splitting payments into instalments was “ubiquitous” and there was no “secret sauce” to this model.

    Comyn said the marketing services provided by BNPL firms to retailers had potential, but the industry faced a squeeze on profit margins from rising interest rates, rising bad debts and a likely increase in regulation. “It only gets worse from here, and then you’ve got waves of regulation,” Comyn said.

    While Zip’s share price has collapsed by 86 per cent in the last year, in part due to fears of rising bad debts, Humm’s share price is down by 23.5 per cent.

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