In my experience I think it would be unkikely that all subbies would be forced to use their software, especially if it is at their own cost. If they did, that cost would be factored in to all quotes moving forward and then the CoA would be footing the bill. In the end, they'll pay for it one way or the other. The other thing is, it would force all subbies onto Microsoft. I'm not sure that will fly. Subbies are a hodge podge of hotmails, gmails, yahoos, etc.
Ann: Investor Presentation - Quarterly Results, page-154
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