Ann: Investor Update, page-7

I think they've done well to leverage their racing offerings (Anamoe 20/1, Melb Cup 100/1) it with sports markets that won't result for 12 months (AFL, NRL etc.) I'd suggest the majority of new sign-ups would have have their $10 bets on all inflated markets, meaning that they won't actually close their account until all markets are settled. If that's the case, betr might be like that 4 day old mongolian lamb you've had in the fridge that you know you shouldn't eat, but have a crack anyway when you're desperate.

My point was more around "customer expectations" of the level of service, not necessarily the offering. Plenty of noise on socials (and even on here) around non-existent customer support, delays in withdrawals, only two deposit methods (credit card and 3 day bank transfer) etc.

What are staff being paid bonuses for? They've not turned a profit yet?