Ann: IOU Provides Mid September Quarter Update on BNPL Business, page-8

Every transaction comes with the customer giving them 30% up front, so, they've loaned 4.9 million in this period.

As far as "getting the money back" , yes. I've been saying this for months. People were up in arms about them "spending" in the march quarter.
All the money they gave to customers up to march has now been paid, with the exception of the losses posted.

Regarding the NTV%, see my post on the loan book performance. They have been reporting it wrong; the maximum possible NTV is 8%ish IF every customer takes the longest term.

The drop in NTV is a huge positive as it implies a movement toward shorter terms. This is better for overall profitability, ie, faster churn. This is excellent!!!

This is likely due to merchants not accepting the longer term in their stores. Don't forget -the merchant is in control of what they accept as part of the agreement. 8% merchant fee too high? OK, you don't have to offer it in store.