Feels like we are near the panic point, profitable business, in a strong position to capture increased demand in ML and AI.
LT hold and set and forget.
Key points:
The high growth in the number of customers we’re winning, including in China
There’s no systemic change to the demand for relevance data.
We don’t see unusual pressure on pricing
We don’t see a shift to insourcing
We don’t see meaningful changes in AI development techniques
Our customers continue to be in competition with each other
Acknowledging
Clients are switch product demand due to various rules and regulations
Competitors are coming, they need to continue to be one step ahead
Other call outs:
Our business in China is growing rapidly at 60% quarter on quarter in 2020 and we won 136 new customers worldwide as well.Business with our large customers is expanding too. We increased the number of projects with them by 34% last year on the year before.
We continue to invest in our products for scale and speed.
We continue to invest in AI
We’re developing new product features, such as data set validation to reduce data and AI bias
We’re looking beyond data collection and labelling for additional growth paths in the broader AI market.
In summary, it's BAU at the moment, competition and market is changing but we know and are preparing for that future.
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