Ann: March 2017 Corporate Presentation, page-66

I agree whole heartedly with what you have written. Personally I think the main problem lies with too many people reading the HC Forum and believing everything that is written. A large percentage of all the comments are opinion based only and everyone needs to remember that.
Every forum you go onto has logical people, down rampers, up rampers and trolls and as far as I'm concerned this all adds to what makes a forum interesting and keeps a person like myself coming back.