Ann: Market Update on Wangle VPN MVP Launch, page-2

MARKET UPDATE ON WANGLE VPN MVP LAUNCH
Key Highlights
 Positive initially statistics with the Wangle App recording a peak of over 2500 daily active users since launch.
 With significant numbers now using the App, the Company is gathering valuable feedback in order to continually improve and optimise the App.
 As expected with any new technology release to a wider audience, a number of issues identified that have either been addressed or are being addressed.
 This important bedding down phase will enhance the App further prior to commercial and monetisation phase.

Wangle Technologies Limited (ASX: WGL) (Wangle or Company) has now launched its Minimum Viable Product (MVP) for the Wangle VPN product into both Australia and New Zealand on both the iOS and Android operating systems.

Being a new and largely unprecedented technology entering the wider community for the first time, the Company previously acknowledged and expected that there would be a need for an initial bedding-down period during which no advertising would take place. As such, the Wangle App has been offered initially as a free service while the Company gathers valuable real-world usage data to optimise its core offerings prior to commencement of an independently researched marketing and commercialisation plan and implementation of Apple’s recommendation regarding In-App purchasing.

The Company wishes to advise that the uptake of the App has been significant with the platform currently supporting over 2,500 Daily Active Users (DAUs) with 24 hour background usage. In addition to providing insight into usage, this audience’s engagement has been invaluable for the Company as it has received valuable customer feedback and has begun working with the real-world information to optimise the performance of the App in line with Company and market expectations across a diverse set of network conditions.

Post MVP Launch Summary of Issues
Since releasing the MVP builds to the public on iOS and Android the Company has received a significant amount of feedback from early adopters, both positive and negative, and identified a number of issues that have been addressed, or are being addressed. The list below summarises the key issues and resultant steps taken by the Company:

1. Server Account Provisioning System Failure

Following a rapid uptake immediately after release of the iOS App, Wangle’s Sydney-based infrastructure experienced an outage caused by the account provisioning system that configures the VPN server components for customer connectivity. This issue was identified and resolved within 2 hours.

1. Android Connection Configuration Issue

The initial release of the Android MVP was affected by a bug that caused a configuration issue when connecting to the service. This issue was identified and a fix was tested and deployed to the Play store later that day.

1. iOS Network Changeover Issue

The initial release of the iOS MVP was affected by a bug that caused the VPN connection to retain cellular connections, effectively preventing automated switch-over to Wi-Fi when joining a wireless network. This issue has been resolved and the fix was deployed to the App Store within 48 hours of identification.

1. iOS VPN Recovery Following Frequent, Short Loss of Connectivity Issue

The current release of the iOS MVP is affected by an issue in environments with regular short connectivity losses that causes the VPN to incorrectly report the status of the connection. A fix for this issue has been developed and tested, and is currently awaiting review and subsequent release to the App Store.

1. Android Performance Issues

The current Android release has displayed varying levels of performance and stability on different versions of the Android operating system, with some hardware particularly susceptible to issues. This has lead, in some cases, to decreased network connectivity and bandwidth. Additionally, it has been observed by a number of users that the general performance of the Android App is significantly less than the iOS equivalent. This difference is in no small part due to the inclusion of additional technology, features and optimisations present in the iOS App that have not as yet been implemented for the Android version. Whilst the Android MVP release performed within acceptable ranges during internal testing, the Company is not satisfied with the current release and has elected to remove this build from availability pending synchronisation of the feature set to its iOS counterpart. Further details on the new release will be provided as they come to hand.

Speed & Data Saving Improvements
As a MVP, the current release of the Wangle VPN App includes many of the product’s core features, however the product has not reached its full feature-set yet and a number of core features have not been activated. The decision to exclude these features from the MVP launch was made to ensure the product reached users as soon as possible and in line with the decision to offer the initial MVP as a free service.

The Wangle team is now actively working to deploy the remaining core features of the platform which will deliver significant increases in terms of both speed and savings. To this end, new builds incorporating the first significant feature enhancement are currently completing final testing ahead of public release. Additionally, following user uptake in the region and the successful deployment of infrastructure in Perth, the Company will shortly be activating localised infrastructure in Brisbane to improve users experience in the country’s north-east.

The Company welcomes all feedback during the remainder of the FREE MVP release to be sent to [email protected] so we can ensure the performance metrics expected of the Company can all be met ahead of the commercial roll out.

Marketing & Commercialisation Update
As announced on the 24 August 2016 to the ASX the Wangle VPN first release will offer users:

1. A VPN up to twice as fast as the industry leading OPEN VPN which currently supports over 5 Million paying subscribers; and

1. A secure and private network underpinned by proprietary optimisation technology delivering data saving and speed increases.

Accordingly, Wangle VPN will be marketed to over 2 Million receptive customers in Australia and New Zealand in the coming weeks at a compelling price point of $4.99 per month and requires only 35,000 paying subscribers to break even.

Director Keaton Wallace commented: “Whilst some minority user feedback has suggested some operating systems are yet to be fully optimised, the overwhelming majority have substantiated our technology and competitive advantages”.
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