Bad debts are debts delinquent for over 180 days so the slight rise seems to be due to the aggressive customer grab upto jan 20 and I think that they mentioned in the previous report. Further receivables saturated for the last two months implies that the percentage would go up compared to earlier period, which is just normal.
Post COVID bad debts are yet to be recognised and the arrear rate (delinquent upto 180 days) going down on a flat receivable is just fantastic.
I think considering the above situation the management seems confident in reporting bad debts.
Ann: May Trading Update - Another Strong Month During Covid, page-99
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