Ann: Memorandum of Understanding with NAB Financial Planning, page-80

http://www.ifa.com.au/news/17492-nab-financial-planning-mulls-overhaul-of-advice-process
NAB Financial Planning mulls overhaul of advice process

STAFF REPORTER
- Wednesday, 01 March 2017 0 comments


NAB Financial Planning has entered into a memorandum of understanding with a software provider, as the dealer group reviews its paraplanning and advice creation processes.
According to a statement on the ASX, NAB Financial Planning has entered into an MOU with Intiger Group to conduct a range of mock client Statement of Advice (SOA) processes.

As part of the deal, NAB will assess Intiger’s paraplanning and advice creation capability, generate “qualitative and quantitative learnings and explore the current competitive landscape”, the statement said.
The move comes as NAB Financial Planning is reviewing its advice process in respect of quality and cost of advice and optimisation of the customer experience.
The engagement will begin the week of 6 March.
The statement added that NAB Financial Planning has more than 400 planners and specialists across more than 200 locations throughout Australia.
NAB advisers are also members of the FPA and adhere to set standards in relation to ethics, conduct and continuing professional development, the statement said.
Mark Rantall, former FPA chief executive, is chairman of Intiger.