Ann: MONTHLY: AIR: Air New Zealand Investor Updat

• Release Date: 20/03/13 13:54
• Summary: MONTHLY: AIR: Air New Zealand Investor Update (Op Stats) - February 2013
• Price Sensitive: No
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AIR
20/03/2013 11:54
MONTHLY

REL: 1154 HRS Air New Zealand Limited (NS)

MONTHLY: AIR: Air New Zealand Investor Update (Op Stats) - February 2013

CONTENTS

-February market conditions
-Company news
-Operating statistics table (see attached document)

FEBRUARY MARKET CONDITIONS

Air New Zealand carried 1,062,000 passengers during the month of February,
2.5% more than the same period last year. Revenue passenger kilometres (RPKs)
increased 4.4% on a capacity (ASKs) increase of 1.9%. Group load factor was
83.3%, up 2.0 percentage points.

Short Haul passenger numbers were up 2.8% on the same period last year.
Demand (RPKs) increased in the Domestic market by 4.0%, while capacity
increased 3.6%. Domestic load factor was up 0.3 of a percentage point to
83.3%.

Tasman/Pacific demand (RPKs) increased 7.3%, with capacity (ASKs) increasing
5.4%, driven by the introduction of B777 aircraft on the Auckland-Perth route
and increased frequency on the Auckland-Honolulu route. Load factor for
Tasman/Pacific was up 1.5 percentage points to 82.9%.

Long Haul passenger numbers increased 0.5% compared to February last year,
with demand (RPKs) up 3.1% while capacity decreased 0.3%. Load factor
increased by 2.7 percentage points to 83.5%.

On North America/UK routes, demand (RPKs) increased 7.3% with capacity (ASKs)
increasing by 3.4%. Load factor increased 3.0 percentage points on the
previous year to 84.6%.

Demand (RPKs) was down 2.9% on Asia/Japan/UK routes, with capacity (ASKs)
decreasing by 5.5% due to consolidation of China flying onto the Shanghai
route and reduced frequency on the Auckland-Hong Kong route. Load factor
increased 2.2 percentage point to 81.9%.

Group-wide yields for the financial year to date were up 1.4% on the same
period last year. Short Haul yields were down 1.6%, while Long Haul yields
were up 5.2%. Removing the impact of foreign exchange, Group-wide yields were
up 2.2%.

In February, 87.7% of Air New Zealand's Domestic flights departed within 10
minutes of scheduled departure time.

COMPANY NEWS

AIR NEW ZEALAND APPOINTS NEW GM CUSTOMER EXPERIENCE

Air New Zealand has appointed Calum Laming to the newly created role of
General Manager Customer Experience. Mr Laming joins Air New Zealand from Abu
Dhabi where he was most recently Head of Guest Experience for Etihad Airways,
the national airline of the United Arab Emirates.

He joined Etihad initially to manage its First and Business Class customer
experience before taking on overall responsibility for the strategic
development of the airline's entire customer journey.

Mr Laming has previously held senior customer experience and marketing roles
at Virgin Atlantic and Procter and Gamble. He also has a strong operational
background in airlines having held a number of in-flight and ground roles
with British Airways' low cost carrier, Go.

NEW 'BEAR ESSENTIALS' SAFETY VIDEO A HIT

More than 2 million people have already viewed Air New Zealand's latest
onboard safety video, The Bear Essentials of Safety online. The video,
featuring internationally renowned adventurer Bear Grylls was released 27
February.

Air New Zealand is world renowned for its creative take on airline safety
videos with hugely popular past hits including Hobbit-inspired 'An Unexpected
Briefing', 'Fit to Fly' - featuring Richard Simmons and the body painted
video 'Nothing to Hide' collectively viewed more than 23 million times
online.

AIR NEW ZEALAND LINK NAMED DOMESTIC AIRLINE OF THE YEAR

Air New Zealand Link has been named Domestic Airline of the Year at the
second annual Roy Morgan Customer Satisfaction Awards.

The awards honour businesses that lead their industry in customer
satisfaction and are determined through the Roy Morgan Research Single Source
survey of more than 12,000 New Zealand consumers annually.

Air New Zealand ranked highest in the survey every month in 2012 with Air New
Zealand Link, which comprises Air Nelson, Eagle Airways and Mount Cook
Airline, coming out on top a total of seven times and Air New Zealand's
Domestic jet services ranking number one for the other five months.
End CA:00234347 For:AIR    Type:MONTHLY    Time:2013-03-20 11:54:48