• Advanced visual voicemail App and its associated cloud service – World Voicemail – now offered as “bolt-on” value-added service for Telcos (wholesale partnerships) and for direct consumer download (App Store, retail) and use in 90 countries
• Telcos can offer World Voicemail functionality either through a white-label version of the World Voicemail App or integrated within their current Customer Experience App using a Norwood-supplied
Software Development Kit for both Android and iOS
• Telcos can benefit from deployment of World Voicemail by:
o Offering a consistent visual voicemail experience across both iOS and Android devices
o Offering high-quality transcribed voicemail for both smartphones and “feature phones”
delivered by SMS
o Leveraging customers’ World Voicemail feed to create a general ‘voicemail/news/alerts/offers
feed’, driving natural, unobtrusive engagement with those customers
o Reducing churn through additional service stickiness and increasing data / SMS usage
What should we do now? Sigh
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