Yes Brewstex, as Kain observes in the Small Caps article you cite, there are plenty of international household brand-names among the client bases both of XPON Digital and Holoscribe, notwithstanding their UK bias:
Significant digital transformations
Mr Kain highlighted the role the AI & CX team has played in creating significant digital transformations and integrating advanced AI capabilities into various renowned businesses in the UK.
“It generated revenues of around $5.5 million in FY23 and by acquiring this seasoned team, Peppermint is effectively leapfrogging years of development in building similar capabilities, methodologies, frameworks and outputs from scratch to focus on the company’s business going forward.”
“We plan to integrate the AI & CX team into our existing technology operations during the next 6 to 12 months. This integration will not only enhance our technological delivery capabilities but also allow us to consider cost optimisation and specialisation across our technology teams, ensuring a more efficient overall structure.”
“This will enable us to accelerate our AI transformation across loan origination, scoring, management and collections to deliver on our vision to become a leading automated lending business to the financially underserved.”
I note from the last remarks our MD'S focus on the application of AI to the lending side of the business - so to BizmoLoan which, after the MASS SPECC project, is to be the second of PIL's two major revenue streams.
I suspect PIL may have already been working with these guys for a while because I believe after quite a journey, BizmoLoan is really becoming dialled-in. Largely thanks to an automated focus making extensive use of AI and CX technology - knocking out manual intervention (which slows the whole process down), and streamlining customer experience.
There are always plenty of applicants. If you can quickly do reliable credit assessments on better applicants, you get good, responsible borrowers who are in fact likely to become repeat borrowers.
I guess too, if the teams have already been working together for a while, that would account for PIL's confidence over the fit of acquisition:
Significant contributions in a number of areas
Peppermint managing director and chief executive officer Chris Kain said the transaction will contribute significantly in areas the company is building on as well as adding immediate additional revenue opportunities.
“The acquisition of XPON’s AI & CX business division is a strategic move for Peppermint, aligning perfectly with our long-term objectives and priorities,” Mr Kain said.
“The acquisition is a massive shot in the arm for Peppermint and has the potential to really turbo charge our revenue stream growth in a short space of time.”
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