Ann: Peppermint's AI and CX business secures key new contracts, page-9

What a great announcement. Obviously more news to come on the AI front with this bit below…..


PINT is now developing a ground-breaking AI-driven platform for a client that is aimed at matching and monetising people’s skills and experiences with those needing help.

The platform fully automates the end-to-end journey and experience using engagement with AI.

This includes the creation of profiles, building briefs, recommendations of solutions, matching briefs to experts, enhancing user ratings and profiles over time, scheduling sessions and even dispute management.