Ann: PEXA Group acquisition of Smoove Plc and Financial update, page-16

morningstar thinks that Sympli face a big challenge.
Pexa is the incumbent.
Potential clients of Sympli need to spend time & money setting up with Sympli to do something they can already do with Pexa to potentially make a small $ saving. They pass the Pexa charge onto home buyers who are dealing with large sums so a few dollars saved is insignificant.

Not surprised if Sympli faces an uphill battle implementing IT projects as many do, especially as they probably need information from Pexa.
Sympli is a joint venture with ASX who have bad recent history with IT implementations & big fish to fry.