Ann: Pioneer appoints CIO to lead transformational change, page-2

"The Debt Manager solution offers a wide range of capabilities, empowering smarter decisions, streamlined operations, and accelerated collection rates. This includes: Deploying a conversational, AI powered chatbot Operationalising AI, analytics and models within the Debt Manager platform Cloud-native, not cloud-enabled services Templates for clients to more easily manage integrations Configurable to meet a wide range of business requirements Open, elastic architecture True end-to-end solution supporting the entire debt lifecycle Proven system implementation success Intuitive, streamlined user interface Compliance and audit framework Multi-industry, multi-language and multi-currency "

Just a little more info on the Debt Manager software offered by C & R. It certainly sounds good and is right up to date with AI functions. What it does to the bottom line is what really counts. I do not think that we will see any benefits, if any, until FY24 accounts are published but it is good to know that PNC is not stagnating with its processes.