93% believe AI agents will deliver meaningful business outcomes in the next 12-18 months
SnapLogic, the leader in generative integration, today announced the findings of its “AI Agents: The Final Frontier of the Enterprise” report, offering critical insight into the readiness of Australian IT infrastructures for successful implementation of AI agents. Polling over 250 decision-makers across Australia as part of a global survey, the report analyses the investment, readiness, and adoption of AI agents to streamline IT and business processes.
Australian enterprises have already recognised the immense business value of GenAI, delivering tangible business benefits by improving employee productivity and optimising processes across departments. Having emerged as the next evolution of AI, organisations are racing to implement AI agents to streamline processes even further while IT leaders increasingly place their trust in the technology to drive business outcomes, as evidenced by:
- 39% trust AI agents more than a human to do an effective job.
- 45% trust AI agents the same as a human to do an effective job.
- IT teams currently spend an average of 16.3 hours/week building, deploying, integrating, or fixing AI technologies.
- Respondents expect AI agents to save an average of 20.7 hours/week.
Support for AI agents in the enterprise is staggeringly high, with IT teams poised to gain the biggest transformation as 82% of respondents report IT departments will benefit the most from the technology. Key findings include:
- 74% of respondents report that implementing and building AI agents over the next 12 months is a priority.
- 93% are confident that deploying AI agents will deliver meaningful business outcomes in the next 12-18 months.
- 92% are planning to invest over $1,000,000 in AI agents over the next 12 months.
- 68% of organisations plan to deploy a dozen or more new AI agents within the next 12 months.
Despite 89% of respondents reporting they have already effectively leveraged generative AI (GenAI), the survey found that 62% are currently using or planning to implement AI agents, pointing to key barriers preventing deployment, including:
- 58% report data security and privacy concerns.
- 42% report legacy technology and lack of integration.
- 23% report lack of employee understanding.
- 17% report fear of AI hallucinations.
“GenAI technology is continuing to evolve rapidly and has reached near ubiquity in supporting the strategic innovation initiatives of organisations across the spectrum of Australian business. While it is continuing to extend its reach deeper into many of these enterprises, the ability to create AI agents capable of operating autonomously, reasoning, and performing specific actions to complete an objective is critical in GenAI’s ability to deliver meaningful business value,” said Brad Drysdale, Principal Solutions Engineer, SnapLogic.
“With increasing trust from IT teams, AI agents have the potential to transform the enterprise. However, challenges such as data security, data governance and compliance, access control, bias and fairness, legacy systems, and lack of data integration are hindering teams from entirely maximising the value of AI agents. As organisations develop and refine their AI strategies, overcoming these gaps with an efficient infrastructure setup is critical to ensure the safe, effective, and impactful adoption of AI agents.”
SnapLogic is ushering in the agentic enterprise with a single, secure platform that empowers users to design, deploy, and scale AI agents that augment human capabilities, streamline complex workflows, and unlock new business opportunities. With full compatibility across existing and future technology stacks, SnapLogic’sAgentCreatorleverages the best and latest generative models to build agents that scale affordably and integrate seamlessly with thousands of systems, delivering immediate, AI-driven business value.
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