But see, here's the problem. The ones buying on line don't see...

But see, here's the problem. The ones buying on line don't see the waste of time involved especially with returns etc. It is becoming natural to people to be online whether shopping, social media, google searches etc. Time wasted is no longer quantified, just like we don't add up the time wasted when we walk somewhere rather than drive the car. It is all about the lifestyle.

So online will continue to grow till reaching it's peak (not to far away I imagine) but I believe the next generation will change away from the internet of things back to a more traditional lifestyle and human interaction, including from social media (it s already happening).

None of retail problems have to do directly with customers changing it has to do with retailers inability to meet those changing needs.

I believe MYER will never fit the bill for those customers but will be around as a smaller business catering to the needs of those that don't change and there are plenty of them, and with a few more store closures they will be close to it, then they will grow again as the demographic reverts.

Thats of course assuming the staus quo with no changes in outside financial forces.