They could always just capitalise on the 10m customers they have...

They could always just capitalise on the 10m customers they have and provide incentives for them to transact more than just 6 times a month.
Commbank is very profitable and they only have 6m customers more. Zip has the opportunity to change the narrative and control who they bring in. Yes, it may be at the expense of huge customer growth but they have large customer base already. The focus on profitability and credit worthiness will take time so FY23 reports will be the ones to look at. They have enough cash on hand to make it to FY24. "Cash flow positive in Australia and not far off in the US" if the CEO is saying that and it's a lie he won't be investing privately much anymore... triple digit growth was never going to continue, especially at a point in time when free money was given out by Governments. There was always going to be a slowdown in line with inflation...