The QAN is a crafty, misrepresentation of what happened; essentially a token apology, blaming the industry and the weather.
QAN to assert that the secretly cancelled flights, booked and paid for by customers in good faith, did not involve fee for no service because QAN says the status of cancelled was disclosed within 48 hours is crap. ACCC should pursue its case even more vigorously against this rubbish.
Ann: Qantas Update on ACCC Claims, page-5
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