100% should be.
myself got my license leaked by optus took me weeks to get new one and full day to wait on queue in person and still wasnt working for online verification for few more weeks.
One of my colleagues almost had heart attack when received email his address was exposed to the dark web...
optus and medicare are private companies made billions yet cutting cheap on things why government have to use tax payers money to help them?
all this cyber things and rules are pretty much new to Australia, only matter of time we get post office or qants get hacked and things will get dark from there, another turn of new licenses and passports?
govenrment MUST MUST MUST get invovled not by paying to help customers for new ID BUT to include new laws and rules and security standards.
governemnt approach is not getting rid of smoke but not treating the issue, i worked for private companies as developer in the past big names, NONE cared about cyber cheaper for them to just pay the fine.
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100% should be.myself got my license leaked by optus took me...
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