Ann: Quarterly business update and Appendix 4C, page-13

Interesting. Happy to be corrected, because I have to calculate the number of agents from the subscription revenue. The company couch their reports in figures that are challenging to penetrate. Could you please provide the dated report where the figure of 2,600 US agents with subscriptions is mentioned? If only 1.5 % of US agents have subscriptions, it's still underwhelming, don't you think? I respect your optimism, but I'd like to see some hard numbers on the board before I get excited. RMA global have been talking up (albeit in vague numbers) US agent subscribers for over 12 months now. So we evidently have 1.5%? Really? Underwhelming is still an accurate description, don't you think. If having a subscription is such a slam-dunk, why haven't more than 1.5% (?) jumped on board. I'd like to hear management comment on their sales approach and success rate. Wouldn't you?