Cre8tek (ASX: CR8)
Technology companies might be under-represented in Australia but Cre8tek has been kicking some goals with its Flamingo virtual assistant going live with AMP.
The virtual assistant allows prospective AMP customers in the US and Australia to interact with the platform and lift AMP’s online sales.
Created by Cre8tek’s 100%-owned subsidiary Flamingo AI, the cognitive virtual assistant platform allows for the online sale of complex financial products.
AMP recently went through a soft launch with the virtual assistant and has now entered the “go live” phase, with current implementation “progressing well”.
Other Flamingo customers include National Australia Bank, Nationwide Insurance, Prime Financial, Quay Credit Union and the NY Daily Gazette.
The virtual assistant works by combining chat, smart workflow, machine learning, natural language processing and automation to guide prospective customers through online purchases – simplifying the purchase of financial products.
Ann: Quarterly Company Update, page-17
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