What were the bold risks taken by Rivas that almost brought the...

What were the bold risks taken by Rivas that almost brought the company to its knees? There was certainly no mention of risks at the time he resigned - his resignation was passed off as business as usual. In the words of the chairman in the resignation announcement - "We appreciate Anthony's contribution during his tenure with Collection House. He leaves us with a very strong Executive Team that is well placed to take the Company to its next stage of customer focused development, under new leadership."