Ann: Response to Media Article, page-21

The stench has arrived.

Market done with CXM for a while.

Some bad decisions and arrogance by management.

Now market sits back and waits for them to clearly prove otherwise.

A major red flag was two board members resigning and the company not having replacements ready to go. This is not how this process usually goes. If Chrisp and management were getting on this would not have gone down like this. Something isn't right.

Another red flag was the delay in funding arrangements. Not so much that it isn't resolved, but the lack of clarification around why.

Management's communication and disclosure is majorly lacking. They have significant improvement to do.