With such negative sentiment the retail base may focus on that...

With such negative sentiment the retail base may focus on that 'throw away' line but I think management is being conservative in their approach because this line is true for ANY company like AJX

Otherwise better to focus on all the good things in the newsletter:

'New customers coming online and scaling up products in the short and long term with five customers added in the last three months'

'These customers have all started to order chemistry and represent recurring revenue of approximately A$4M p.a.'

But I thought they weren't getting any new customers??