That happened to me when I used the keypad. I added Computershare US into my contacts +1888 729 5707 and I got connected, but Office was closed. I have been trying to register with Computershare US through the website with my HAN and my surname, but every time a message came up: We are unable to find your contact details, too funny. Been trying for days now. Hope that none of my other ASX shares will ever move to the US.
When I rang them and entered the HAN which I got from the holding statement that they send me it recognized me, but office was closed.
So, I do exist on Computershare US.
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