1. Yes wait for your new mail 2. No not chess but from Computershare USA 3. Yes the post is somewhat delayed so patience is required 4. Open the mail and log on to register with Computershare US Office, not AUS 5. https://www-us.computershare.com/Investor/#Registration/MBX8HU2jd0W_WGWyZFGFgw 6. You will need a Holder Account Number for the Registration from your mail 7. Complete the steps required to complete.
BE PREPARED
There may be further steps required, that are yet to be confirmed, and further frustration could be just around the corner.