Personally I wouldn't take my cue from a select number of disgruntled customers posting online.
The Net Promoter Score (NPS) is a measurement of customer loyalty and satisfaction and asks customers how likely they are to recommend a businesses' products / services, the NPS ranges from -100 to +100. A NPS above 50 is considered excellent, and I note that a well regarded company such as Reece was keen to highlight their rating of +60 in Australia at their recent 1H23 result.
I believe Shaver Shop NPS is 88, and therefore in the top percentile for this measurement across all companies.
I hope that helps give a little insight in how they value their customers.
Personally I wouldn't take my cue from a select number of...
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Last
$1.14 |
Change
-0.010(0.87%) |
Mkt cap ! $149.3M | |||
| Open | High | Low | Value | Volume |
| $1.14 | $1.15 | $1.13 | $128.3K | 112.9K |
Buyers (Bids)
| No. | Vol. | Price($) |
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| 5 | 29893 | $1.12 |
Sellers (Offers)
| Price($) | Vol. | No. |
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| $1.14 | 6469 | 1 |
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| Last trade - 16.10pm 23/05/2024 (20 minute delay) ? |
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$1.13 |
Change
-0.010 ( 1.74 %) |
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| Open | High | Low | Volume | ||
| $1.14 | $1.15 | $1.13 | 76977 | ||
| Last updated 15.59pm 23/05/2024 ? | |||||
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