FinEx ... the code for FinClear Execution Ltd www.finclear.com.au
PERHAPs the 2.8cCR was underwritten by an entity who is slowly/partly washing them through FinEx.
I found this interesting ... here's a typical contract from FinClear ... https://www.hobsonwealth.co.nz/wp-content/uploads/2020/10/FinEx-Terms-of-Trade.pdf
which included this ...
If we do not resolve the complaint to your satisfaction, you have the option of
pursuing your complaint with the Financial Ombudsman Service (FOS). FOS'
contact details are:
Financial Ombudsman Service
GPO Box 3
Melbourne, Vic 3001
Telephone: 1300 78 08 08
Web: www.fos.org.au
Alternatively you may also be able to pursue the matter with a Relevant Exchange.
ASX has offices in all capital cities and their details are available on
www.asx.com.au. Alternatively, the Australian Securities & Investments
Commission (ASIC) also has a free call information line (1300 300 630) that you
may use to make a complaint and obtain information about your rights.
If your complaint relates to a service provided to you by the Broker (rather than
FinClear), you should seek to have your complaint dealt with in the manner advised
by the Broker in its FSG or otherwise.
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