U mean an actual beneficial capital return to all shareholders...

U mean an actual beneficial capital return to all shareholders not as a CR specifically designed by the board to cater for whims of the Institutions and the larger shareholder’s.

I’m mean something tangible like an actual payment now to assist in the cost of living crisis.

There are 3 ways to distribute excess funds to shareholders, dividends, on-market buybacks and the elusive Capital Return payments.
Capital Return payments are general tax free to the majority of smaller holders like mum and dad investors, without the need to dispose off their share.

If Suncorp want to seen as good corporate citizens especially during the cost of living crisis, the board should consider either a larger dividend plus CR payment that comprises at least 2/3rd of the excess fund and a 1/3rd in on-market buybacks.