But is it Advanced Share Registry's fault? Aren't they the meat...

But is it Advanced Share Registry's fault? Aren't they the meat in the sandwich? Not sure what they are able to do given the party responsible is an overseas entity. I haven't received my cheque so pretty frustrating. Phoned them a couple of weeks ago and asked them will I receive my cheque or will the company do a runner and they said not the latter and that I'd receive my cheque eventually. I asked them if they'd seen this situation before and they said no.