The latest and the final updates on tyro status site
Monitoring - Good morning. Please find following a final update regarding the terminal connectivity issue. Once again, our sincere apologies for the disruption this issue has caused you.We can now confirm that our recovery program of collecting, repairing and returning impacted terminals to our customers across Australia has seen the number of terminals connected to our network return to pre-incident levels.There are, however, a limited number of our customers who are still impacted. Some of these customers had older model terminals that are obsolete. These customers are being sent new terminals at no additional monthly cost. There are also a number of customers where, despite our best efforts, we have been unable to successfully collect their impacted terminals for repair.We remain committed to doing everything possible to bring anyone still impacted back online as quickly as possible.As we approach full resolution of this issue from an operational perspective, our attention is now focusing on our approach to addressing concerns raised by impacted customers. We will shortly provide separate communications on our approach. In the interim, we can confirm that we will not be charging terminal rental for the month of January for any terminals associated with an impacted Merchant ID.Please note, this will be the last update regarding this issue to be provided here, with any further information to be emailed directly to our customers. If you have any questions, please phone 1300 966 639 or email us at [email protected].
TYR Price at posting:
$2.48 Sentiment: Hold Disclosure: Held
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