BIG 0.00% $2.22 big un limited

But is that BIG's fault or FCC's fault for not following up with...

  1. KW
    107 Posts.
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    But is that BIG's fault or FCC's fault for not following up with someone who is now their client? BIG is supposed to refer customers, presumably FCC has some form of contact with these people, and if not, why not?
 
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