"Another small business operator, a spa in Sydney, said Big Review filmed a video of their business, but they were not happy and asked for a re-shoot. But the operator said Big would not agree unless she signed up for a membership, which she declined.
She said she was not aware the video was uploaded on their website until after the Financial Review sent a link. She was also not aware she had an active Finstro account, that was created on June 28, 2017.
The balance on the Finstro account as of Sunday was $15,000 as no funds were reported as being drawn. The Financial Review is aware that an invoice for this account was created and $10,032 was recorded as "payment received" on 29 June 2017. A value of $12,000 appeared in the field "aggregator funding amount" on Big Review's internal system. She did not recall agreeing to sign up to Finstro but located an email dated June 28 in which she provided her ABN to a Big sales person.
The business owner says she still receives frequent calls from the company to sign up for a membership, the most recent being last Monday, February 12."
This is concerning. Sounds like a staff member inside BIG is providing information to Shapiro?