"According to reporting from Guardian Australia, the company was...

"According to reporting from Guardian Australia, the company was dealing with a ransomware attack, meaning its systems had been encrypted by an external party who demands payment in return for its release."

Yikes! That's a disaster if it's true and a big hit to earnings, reputation, and everything in between. I read in a news article somewhere that isentia's customer services were doing Google searches to provide media monitoring reports to its clients while this was playing out. Next they'll be cutting out clippings from newspapers and sending them via snail mail