What is the process leading to suspension of payments? Does...

What is the process leading to suspension of payments? Does anyone know?

It appears from the companies representation that it's a binary decision. Compliant and funded or non-compliant and not funded. The two positions from a business point of view are poles apart. In business or not in business.

I would expect that there would be a process in place where complaints were registered, the root problem defined, the company assigned a period in which to respond. If the company fails to address the problem then scaling back of funding occurs. If a further period elapses and the problem is not addressed then suspension may occur.