The irony here is that when Telstra ran their own stores the service was absolutely abysmal. Since VTG has been running them the service is fantastic. Telstra being the giant, bureaucratic behemoth it is I have no doubt at what would happen if Telstra started running their own stores again.
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- Ann: VTG response to Fairfax Media Article published 4 April 2017
Ann: VTG response to Fairfax Media Article published 4 April 2017, page-22
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