Yup - platform needs to be market fit first no point signing up customers - Appen hasn't mentioned any timelines when the platform will be ready either.
This is what Ryan said - no time line given.
I'd like to share some details on the SaaS opportunity for LLMs. Over the past six to nine months, we have spoken with many enterprise customers that are looking to solve internal use cases with LLMs. Many people we have spoken to have a backlog of over a thousand internal use cases, but the demand for generative AI is exceptionally high. There are three things we consistently hear.
First, almost all enterprises are looking to adopt existing LLMs rather than build their own. This means that they will need to customize a model to their specific use cases, which requires high quality internal data. Secondly, enterprises need to invest in getting the data required to customize an LLM. A major part of getting the data is to have internal domain experts working on the data. Closing the loop between the internal domain experts and the data science team is key to building accurate AI. Finally, because this approach is new, there is limited tooling to support the collaboration between AI teams and internal experts. We see this as a big opportunity for Appen to fill.
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