another happy geoop customer: wacs security

Another happy GeoOP customer:
WACS Security


WACS Security is an Australian owned business, operated from their head office in Malaga, Perth.

They offer a diverse range of special services to corporate, government and individual clients. Their range of services include Cash in Transit, Armed guarding and Event Management.
They provide a professional, reliable and cost effective security service to various sectors of Perth’s CBD.


First Impressions
“It was extremely easy for our business to transition into GeoOP. All our staff members learnt to use the system very quickly. It has been a great investment and we are really happy with it.”


Benefits

“One of the main services we provide is Cash in Transit; moving large amounts of cash and valuables. Job tracking obviously has huge importance to us.”

“Due to the nature of our business, it is paramount to know the estimated time of arrival of our staff and vehicles. It enables us to give our staff the duty of care they need for their safety. In the event of an emergency or robbery we are now able to get the help to the precise location very quickly thanks to GeoOP.

Before GeoOP, we would not know the location of our staff unless we bothered them with phone calls and even then it would not be very accurate.”

“Another great feature is having the ability to reassign jobs; let’s say if for some reason a certain staff member just isn’t able to complete a job, we can easily transfer it to another staff member. This person will have all the necessary data to successfully complete the job.”
Return on Investment

“Thanks to GeoOP we don’t print run-sheets every day of the week anymore, hence we save on ink cartridges, paper and many administration hours. Also we don’t have to worry about the storage of documents, because it’s all in the system ready for us to access it.”

“Prior to GeoOP we were constantly chasing job sheets and dockets, but now we are able to simply flick them all onto the GeoOP system and send them to the head office for processing.
Also our mobile crew could be doing a really good job but if they forgot to notify us of the completion of the job or if they forgot to send us the invoice, nothing would get processed and the office staff would have to chase them about it.”


Reliability:

“With GeoOP, nothing gets neglected. It’s all live and all our staff members are accountable for their jobs. We haven’t had any issues with GeoOP since we made the transition.”

“We have saved a lot of time thanks to GeoOP, we don’t waste it anymore by chasing staff and reviewing their work. When we get job enquiries, our reaction time is very fast, the jobs they get rectified very quickly. Our productivity has never been higher.”

John Walker (Operations Director – WACS Security)


http://blog.geoop.com/2012/08/30/another-happy-geoop-customer-wacs-security/

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