If you had the correct bank details in Computershare per their website, you should take your complaint to ANZ. ANZ is a customer of Computershare. Contact ANZ Investor Relations to seek redress via refund of interest:
Investor Relations contact (For Retail Shareholders)
Michelle Weerakoon
Manager Shareholder Services & Events
Telephone: +61 3 8654 7682
Facsimile: +61 3 8654 8886
Email: [email protected]
http://www.shareholder.anz.com/contact
Hopefully ANZ can extricate interest for you from Computershare. If ANZ can not or will not help, then consider reporting the dispute to the Financial Ombudsman:
https://odf.fos.org.au/
Best of luck
ANZ delaying divident payment due 16 December 2015?, page-10
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