ANZ Share Investing... PICK UP THE PHONE!

So this would be like my 5th call to Etrade/ANZ Share Investing this year (could have called many times more but why bother when everyone else had issues and had already logged them).... anyone else having issues with their views and them not showing the correct information?

Been on hold now for over 10mins... no doubt if they ever went out to market for services, I wonder what they would hold their suppliers to in order to have someone pickup the phone... 30sec? 45sec?

Cannot wait till they get sold off, hopefully to an organisation that actually cares about their service and stability n its platform.