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I agree. It's very simple really... Merchants are all coming on...

  1. 5,527 Posts.
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    I agree. It's very simple really... Merchants are all coming on board the BNPL train for two very important reasons:
    (1) Increased basket sizes
    (2) Increased conversion rates

    If a surcharge were to be passed onto customers that would largely decrease the amount of customers using BNPL options resulting in:
    (1) Decreased basket sizes
    (2) Decreased conversion rates.

    It makes no logical sense why a merchant would want to offer a BNPL product just to then give people an incentive not to use it. For this reason I don't think it matters whether the central bank puts a legislation around this issue or not. It's a non-issue that in my opinion is getting too much airtime on hotcopper.
 
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