Disclaimer, this is my option/point of view
The question about ARQ turnaround, I see to parts to this question: Stock price and the Company.
I will try to answer each of these separately
Stock Price
The stock price had a 52 Week high of $2.52 and today touch the 52-week low of 0.515 cents
I see a general market lack of confidence with the stock / ARQ company.
How to turn this around
- CEO / board members/management regular purchase stocks on the market. as a mark of confidence in ARQ
- CEO re-repurchase recently sold stock to match the amount previous holding, as a mark of confidence in ARQ.
Or is this not a good investment? (that why you sold)- Have investor meet & greet event in each capital city – with a focus on institutional investors
- Have a regular meeting/phone call with the top shareholder.
- Stock buyback with spare cash – however analysis see though this.
To point out - I did not say that the CEO should quit or forced out.
Company
I will try to balance my response to this question at a high level
- Improve customer service – the customer service & their skill is appalling - SMB
o If you can’t get your sh** together, sell or spin-off SMB side of the business, clear debt / raise capital and focus on enterprise
- A dedicated department for digital marketing and oversees by a person with digital marketing skills
o Domain and website support is completing different marketing
o Stop having unskilled “staff” doing marketing, need to sharpen their game
o Make the SOE, managed marketing and other services simple to use
- Reach out to business currently using your service and upsell additional services.
o Not just by phone or mass email
o Domain name customer is the gateway to upsell
o Roadshow event - evening across each state - showcase products
o Have staff available for Q&A from all section of the business – Not just enterprise
If you are doing this now why have a received no comms!
- Clear debt, debt is weight, at present can not acquisition other business or start new ventures for growth
- Stop paying a dividend, until making a considerable profit
o Prefer a 0 added to the end of the current share price
- Reduce management further across the board including at the exec level
- Bing Ads are not the silver bullet for growth, it only a small part
- At any event people available for Q&A from all section of the business – Not just enterprise
- Stop losing customers and show customers your value
- Directors need to be more “hands-on.”
- Question: What has happened with the relationship between ARQ and Telstra?? May be one of the ARQ people reading these post can answer this!
To consider: Why did Dreamscape Networks report a growth in revenue of 20% and show a profit, when ARQ revenue is down and reporting a loss in the same period.
Both Dreamscape networks and ARQ seem to be in similar markets.
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