i have sent more emails demanding an email only to be told that...

i have sent more emails demanding an email only to be told that GERNOT IS happy to speak with me on the phone , well that's bloody great seeing that i work in the bush i get very limited phone coverage well next to none or most of the time 1or 2 bars of 3g and they didn't even send a number to ring but as i said i want an email , why won't he send what i want is it so that he can tell me a heap of crap on the phone , it is really starting to stink and look dodgy they are just refusing to come clean , are they really doing anything because i cant find any thing and it seems neither can any one else