" For those who think everything is pretty good, wait until the huge Qantas loss hits the fan end of August"
I think some of the problems associated with Qantas come from the top".
As for service, Qantas needs to to do the same as Telstra. Put in a new CEO who checks out the service side and repair it.
Farmboy
"Debating who's fault it all is, will not fix the problem."
That is correct, but debating if we do have a problem maybe the first step!
The second step will be, "what is the problem".
Third step, less fix some of the problems.
