I worked out my problem without ringing Automic.I will spell out...

I worked out my problem without ringing Automic.

I will spell out the solution below for anyone who is in same boat.

Yes I was already a member on Automic and registered my shares with
them way back when buying mutlpile lots of ANS on market. When I first did that I
used the HIN number that is on the top of my "Chess Holding Statement"

This time around I registered the "Security Reference Number" (not HIN number)
that was on the Austino Holding Statement dated 01 Jan 2021.

I did that via the top right hand side of the Automic Portal where it says "Add Holding"

Now I have two AustSino listings in my Automic Portal - The old one that says
I have zero share because of the Chess to Isser Sponsored Conversion and
the other new listing that now shows my total ANS holding.

I am sure that is what others had told me earlier, but when I read those posts,
I didn't realise I was going to end up with two ANS listing in my Automic account,
so I pictured I had already done what they were suggesting.

Thanks everyone for your help !!!