Here is the full report: https://consumeraction.org.au/wp-content/uploads/2019/08/Who-is-making-Australians-bankrupt-July-2019.pdf
Certainly not a good look for CLH and the reputational impact this may have on its future relationship with the Big Four banks is concerning (ie they may refuse to sell debt to CLH if they are worried about being associated with a company that is seen to over utilise bankruptcy). Banks are very sensitive to bad press in the wake of the royal commission.
As the report says - "The original creditor has an important role in making sure debt collectors are not overly aggressive with enforcement practices. Creditors can, and should, make sure they choose to only sell to debt collectors that have good financial hardship practices and that bankrupt debtors only as a last resort."
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