Bank requested I submit all my Identification or may restrict access to my own accounts, page-82

Qantas is no better… had an account with frequent flyer since 1994 but I can’t access it on the internet, unless I update my info.

The odd thing, I can access all the Info over the phone except for using the credits to book a flight

Ringing the call centre and being integrated about ur ID info, and confirming ur details isn’t sufficient to get access to ur account.

They want u to send all ur details by the most unsecured digital format - email!

This farce had been going for over 3 years and I simply fly with Virgin internally.