Slightly different scenario, but same philosophy.
Washington Post headline today:
"
Insurance lobbyists block federal crackdown on costly retirement advice.
The financial services industry has blocked the Biden administration from requiring brokers to put retirees’ needs first — above lucrative commissions."
Loyalty to banks or credit companies means nothing, profit is their objective above all else. Go elsewhere for your loan or at least obtain a better quote and then negotiate with Westpac to match.