people should realise the rebate is in the hands of two...

people should realise the rebate is in the hands of two government bureaucracies.

Department of Industry Science and Resources is responsible for determining if the specified activities are eligible within the required terms of the legislation.

ATO is then responsible for audit to determine if claimed expenses properly relate to activities determined to be eligible by DISR.

Either or both departments could delay refund while making their respective determinations.

so, if dealing with, and relying on processing by one government is problematic, dealing with two can easily make estimating timing indeterminate.

Give management a break. government departments regularly miss promised timelines.